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The Influence of Nurses' Emotional Intelligence and Communication within the Organization on Teamwork in Armed Forces Hospitals

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KMID : 1003720180270010067
À±¼÷Èñ ( Yoon Sook-Hee ) - ¿¬¼¼´ëÇб³ ÀϹݴëÇпø

ÀÌÅÂÈ­ ( Lee Tae-Wha ) - ¿¬¼¼´ëÇб³ °£È£´ëÇÐ
¹ÚÇÏ¿µ ( Park Ha-Young ) - ¿¬¼¼´ëÇб³ ÀϹݴëÇпø
¼Û¿¬È­ ( Song Yeon-Wha ) - ±¹±º¾çÁÖº´¿ø

Abstract

Purpose: The purpose of this study was to identify the influence of nurses¡¯ emotional intelligence and communication within the organization on teamwork in Armed Forces hospitals.

Methods: This study employed a cross-sectional design with a convenience sample of 195 nurses from five Armed Forces hospitals in Korea. Data were collected through a self-administered questionnaire from August 7 to 23, 2017 and analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression. The SPSS/WIN 21.0 program was used for all analyses.

Results: The degree of teamwork was 5.03¡¾0.73, with scores ranging from 1 to 7. Emotional intelligence and communication within the organization were positively correlated with teamwork. Specifically, communication within the organization (¥â=.60, p£¼.001), the intensive care unit (¥â=.21, p=.001), and the medical general ward (¥â=.17, p=.010) were identified as factors influencing teamwork. This model explained 51% of the variance in teamwork, and it was statistically significant (F=35.09, p£¼.001).

Conclusion: These results imply the need to develop an approach including communication within the organization to improve teamwork among nurses in Armed Forces hospitals.
KeyWords

Nurses, Emotional intelligence, Communication, Teamwork
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